Privacy Policy

1. Introduction and Scope

Wibawa Law ("the Firm", "we", "us") is an advocate and solicitor practice operating from 56, Persiaran Tropicana, 47410 Petaling Jaya, Selangor, Malaysia. This Privacy Policy describes how the Firm collects, uses, retains, and protects personal data submitted through this website or provided in the course of an engagement enquiry.

The Firm is a data user under the Personal Data Protection Act 2010 (Malaysia) ("PDPA 2010"). This Policy applies to personal data processed in connection with the website and pre-engagement communications. Data processed within an active solicitor-client relationship is governed by the engagement letter and by the Firm's professional obligations under the Legal Profession Act 1976.

Questions about this Policy should be directed to [email protected].

2. Data We Collect

2.1 Data Submitted Through the Website

When you use the enquiry form on this website, we collect the information you provide: your name, email address, telephone number (optional), and the text of your enquiry. We do not collect this information unless you submit the form.

2.2 Automatically Collected Data

The website may collect technical data through cookies and similar technologies, including your IP address, browser type, pages visited, and session duration. This data is used to operate and improve the website. See Section 6 and our Cookie Policy for further details.

2.3 Data Provided in Correspondence

If you contact the Firm by telephone or email outside the website form, we will retain the personal data contained in that correspondence as part of the enquiry record.

3. Legal Basis for Processing

Under PDPA 2010, the Firm processes your personal data on the following bases:

• Consent — where you have submitted the enquiry form or provided data voluntarily for a specific purpose.
• Legitimate interest — to conduct conflict-checks, respond to enquiries, and operate the website.
• Legal obligation — where processing is required by Malaysian law or Bar Council regulations.

4. How We Use Personal Data

Personal data collected through this website is used for the following purposes:

• To respond to your enquiry and assess whether the Firm is in a position to assist.
• To conduct a conflict-of-interest check before accepting instructions.
• To operate and improve this website.
• To comply with regulatory obligations under Malaysian law.

The Firm does not use personal data submitted through the website for marketing communications. We will not add your details to a marketing list or newsletter without your express consent.

5. Data Sharing

The Firm does not sell personal data. We may share personal data with:

• Service providers — such as website hosting providers, acting under data processing agreements.
• Regulatory authorities — where required by law or by Bar Council direction.
• Professional advisers — where sharing is necessary to provide legal services and is authorised by the client or required by law.

We do not transfer personal data outside Malaysia except where required by the nature of an engagement or by law, and in such cases only with appropriate safeguards.

6. Cookies

This website uses cookies to store your cookie consent preference and to support basic site operation. We do not use advertising or behavioural tracking cookies. For a full account of the cookies used on this website, please read our Cookie Policy.

7. Data Retention

Enquiry records (including the data submitted through the website) are retained for up to two years from the date of the enquiry or the conclusion of any engagement that follows, whichever is later. After that period, records are deleted or anonymised unless a longer retention period is required by law.

8. Data Security

The Firm takes reasonable technical and organisational measures to protect personal data from unauthorised access, disclosure, or loss. These measures include access controls on systems that hold personal data and secure storage of engagement records. In the event of a data breach that may affect your rights, the Firm will notify affected individuals in accordance with applicable law.

9. Your Rights Under PDPA 2010

Under the Personal Data Protection Act 2010 (Malaysia), you have the right to:

• Request access to the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Withdraw consent to processing where consent is the basis for processing.
• Request that we limit processing to storage only, pending a correction or objection.

To exercise these rights, write to [email protected]. We will respond within 21 days. We may need to verify your identity before processing a request.

If you consider that your data has been processed in a manner inconsistent with PDPA 2010, you may lodge a complaint with the Department of Personal Data Protection, Ministry of Digital (Malaysia).

10. Third-Party Links

This website may contain links to external websites. The Firm is not responsible for the privacy practices of those sites. We recommend reviewing the privacy policy of any external site before providing personal data.

11. Children's Privacy

The services offered by Wibawa Law are addressed to businesses and adult individuals conducting legal affairs. We do not knowingly collect personal data from persons under the age of 18. If you believe that a minor's data has been submitted to us, please contact [email protected] and we will take steps to delete it.

12. Changes to This Policy

The Firm may update this Policy from time to time. Material changes will be indicated by a revised "Last Updated" date at the top of this page. Continued use of the website after a change is published constitutes acceptance of the revised Policy.

13. Contact

Wibawa Law
56, Persiaran Tropicana, 47410 Petaling Jaya, Selangor
[email protected]
+60 3-7726 5849